Fractional COO Services

Scale Your Business with Strategic Operational Leadership

Executive-level expertise without the full-time commitment. Transform your operations, empower your team, and achieve sustainable growth.

What is a Fractional COO?

A Fractional Chief Operating Officer provides senior-level operational leadership on a part-time basis, giving you the strategic oversight and execution capabilities you need to scale — without the six-figure commitment of a full-time executive.

Think of it as having a seasoned COO in your corner who:

Develops and implements operational strategy aligned with your vision
Builds systems and processes that enable sustainable growth
Leads and develops your team to perform at their highest level
Provides accountability and keeps strategic initiatives on track
Frees you up to focus on what only you can do as the founder/CEO

SECTION 2: Is Fractional COO Right for You?

This service is perfect if you:

✓ Are a founder/CEO spending too much time IN the business instead of ON it

✓ Have revenue between $1M-$20M and are experiencing growing pains

✓ Need to build or strengthen operational infrastructure

✓ Want to scale but lack the systems and processes to do so effectively

✓ Have a team that needs stronger leadership and development

✓ Need strategic execution support but can't justify a full-time COO salary

✓ Are preparing for significant growth, funding, or major transition

SECTION 3: What You Get

Strategic Partnership An executive-level thought partner who understands your vision and helps you achieve it through operational excellence.

Operational Systems Scalable processes, workflows, and infrastructure that grow with your business and eliminate bottlenecks.

Leadership Development Your team becomes more capable, confident, and autonomous with stronger accountability and performance management.

Execution Excellence Strategic initiatives actually get done, not just discussed. We bring the discipline and follow-through that drives results.

Flexibility & Value Executive-level expertise at a fraction of the cost of a full-time hire, with the ability to scale up or down as needs change.

Our Fractional COO Services Include

Strategic Planning & Execution

Operational strategy development and implementation
90-day action plans with measurable milestones
KPI development and performance tracking
Strategic roadmap aligned with business goals

Process & Systems Optimization

Design and implement scalable operational systems
Standard operating procedures (SOPs) documentation
Workflow streamlining and efficiency improvements
Project management framework implementation

Team Leadership & Development

Executive coaching and mentorship
Team meeting facilitation
Performance management systems
Organizational structure optimization

Ongoing Operational Support

Regular strategic sessions (weekly or bi-weekly)
Unlimited email/messaging support
Monthly business reviews
Crisis management and problem-solving

Flexible Packages

We offer four flexible engagement levels to meet your business where it is:

ESSENTIAL - 10 hours/month Perfect for small organizations or specific project support

STRATEGIC - 20 hours/month Ideal for growing organizations needing consistent operational guidance

COMPREHENSIVE - 40 hours/month ⭐ Most Popular Best for organizations in growth mode or transition

EXECUTIVE PARTNER - 80+ hours/month For organizations requiring near full-time senior executive presence

All packages include a 90-day minimum commitment with flexible terms thereafter.

[View Full Rate Sheet]

Typical Results

Organizations that partner with us for Fractional COO services typically see:

📈 30-50% increase in operational efficiency within the first 90 days

🎯 Clear strategic roadmap with measurable milestones and accountability

👥 Stronger leadership team with improved performance and reduced turnover

⚙️ Scalable systems and processes that grow with the business

🚀 Founder freedom to focus on vision, strategy, and revenue generation

💰 Improved profitability through better resource allocation and waste reduction

Why M. Alexander & Associates?

Proven Track Record 15+ years of operational leadership and business transformation experience across nonprofits, small businesses, charter schools, and global organizations.

Holistic Approach Faith-rooted, values-driven methodology that considers the whole organization — not just metrics, but people and purpose.

Hands-On Partnership We don't just advise — we roll up our sleeves and execute alongside your team to drive real results.

Certified Expertise Maxwell Leadership certification, DISC assessments, and proven frameworks including our signature POWER Method™ and Fearless Leadership Blueprint.

Commitment to Excellence Dedicated to your success with integrity, accountability, and measurable results. Your growth is our mission.

How It Works

Step 1: Discovery Consultation Schedule a complimentary 30-minute call to discuss your challenges, goals, and vision. We'll explore whether Fractional COO services are the right fit.

Step 2: Customized Proposal Receive a tailored proposal outlining the recommended package, scope, timeline, and investment based on your specific needs.

Step 3: Engagement Agreement Review and execute the Professional Services Agreement to officially begin our partnership.

Step 4: Kickoff & Launch Start with a comprehensive discovery and assessment phase, followed by strategic planning and immediate action.

Step 5: Transformation Experience ongoing operational excellence as we implement systems, develop your team, and drive sustainable growth.

Frequently Asked Questions

What's the difference between a Fractional COO and a consultant? A Fractional COO is an integrated executive leader who works within your organization, not just an outside advisor. We execute alongside your team, provide ongoing accountability, and are invested in your long-term success — not just a one-time project.

How much time will you spend with our organization? It depends on the package selected. Packages range from 10 hours/month (Essential) to 80+ hours/month (Executive Partner). We'll recommend the right level based on your current needs and growth stage.

Do you work on-site or remotely? We offer flexible arrangements including remote, hybrid, or on-site presence based on your needs and location. Most engagements include a mix of virtual meetings and periodic in-person sessions.

What's the minimum commitment? All Fractional COO engagements require a 90-day minimum commitment to ensure we have adequate time to make meaningful impact. After that, we operate on flexible terms with 30-day notice.

What if we outgrow Fractional COO services? That's the goal! If you reach a point where a full-time COO makes sense, we'll help you transition smoothly — including supporting the hiring process and knowledge transfer.

How quickly can we get started? Typically within 1-2 weeks of signing the agreement. We'll schedule an immediate kickoff to begin discovery and assessment.

Ready to Scale with Strategic Operational Leadership?

Don't let operational challenges hold your business back. Partner with M. Alexander & Associates to build the systems, processes, and leadership capabilities that enable sustainable growth.

During your 30-minute consultation, we'll:

Discuss your current operational challenges
Explore your growth goals and vision
Determine if Fractional COO services are the right fit
Answer any questions you have
Outline potential next steps

No pressure. No obligation. Just a genuine conversation about your business.

Questions? Let's Talk

📞 301-332-8485 📧 marleen@iwillassistyou.net

Dr. Marleen Greenleaf, DBA | Empowerment Architect | Fractional COO

Lead Boldly | Align With Purpose | Scale With Strategy

Schedule Your Complimentary Consultation